Returns & Exchanges

At MG Australia, we want you to love your fashion finds; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and the garments are in their original condition to qualify for a refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all tags are intact and the return form is included inside the parcel.

3

Post Your Return

Download and print your prepaid shipping label from the portal, secure it to your package, and drop it off at any Australia Post location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing